In accordance with the Privacy Act 1988, Kooky Village takes your privacy very seriously and will make every attempt to maintain confidentiality of your personal information. Kooky Village Wines takes all reasonable steps to store your personal information securely. We use your information to process orders as instructed by you, to personalise your online shopping experience and to provide regular updates and communication (if applicable).Shipping and DeliveryBy registering your details to purchase wine online from kookyvillage.com your pricing for freight and shipping will be calculated based on your delivery address.Orders will be dispatched within 3 working days of receiving the order, shipping timeframes are estimated at between seven to ten business days within Australia, depending on your location.Kooky Village can also ship orders overseas and offer tax free pricing for orders being sent to international addresses. For more information on international shipping and delivery please contact us
.Returns and Refunds
In the very unlikely event you are not completely satisfied with your purchase, please contact us here
or via phone on +61 85 641 380 so that we can resolve any problems.If the wine needs to be returned for replacement, all we ask is that the goods be returned in their original condition and are not damaged in any way. The refund or replacement is for the item only and does not include freight charges.Refunds will be issued within 3 days of the winery receiving the wine in good condition.We recommend you consider insuring the return shipment as we do not take any responsibility for items lost in transit.Copyright
The contents of kookyvillage.com are subject to copyright under Australian and overseas law. Unless otherwise indicated, copyright pertaining to the information within this website is owned by Kooky Village Wines.We authorise you to view and store, without modification, digital or print copies of our copyright material contained within this website, subject to the following conditions:
- The documents and images may be used solely for information purposes for personal use only, not to be used for any commercial purpose unless prior permission has been sought and written consent provided.
- Any copy or printout of any document or image or portion thereof must be accompanied by the following reference: ‘image/information courtesy of kookyvillage.com’.If you consider that material has been posted on this website which contravenes your copyright or other intellectual property rights please contact via email
All registered and unregistered trade marks which appear on this website are the property of their respective owners. In allowing you access to this website, we do not grant to you any right whatsoever to use any such trade mark. You acknowledge that you have no such rights and that none will arise by your accessing or using this website. Any use or reproduction of any of our trademarks, logos or other creative material appearing on this website without our written permission is prohibited.External Links
We do not endorse, approve or recommend the contents, services, products owners or operators of any website to which this website may be linked or feeds to. Links and feeds are provided solely for your convenience and you use them and the linked websites entirely at your own risk.Disclaimer
This website is for information purposes only. We make every effort to ensure that the contents of this website are correct and up to date. However, Kooky Village Wines makes no warranty as to the completeness, accuracy or reliability of the information and, subject to applicable laws, we do not accept any liability for damages of any kind resulting from the access or use of this site and its contents.The information contained within this website is subject to change without notice.